Tuesday, December 05, 2023

What Happens In Cuba, Stays In Cuba

Yep:

An Ontario man said he routinely sends money to his girlfriend in Cuba, but was shocked when a $2,500 wire transfer never showed up.

“I've been trying to figure out for over a year what happened to the money. It did not arrive," said Zev Berkovich of North York.

Berkovich said he met his 25-year-old girlfriend in Cuba a few years ago and now goes back and forth to see her every couple of months. He also send her funds by wire transfer and usually has no problems.

But in June 2022, Berkovich said, he sent her $2,500 using an international money transfer through Royal Bank of Canada and said the funds never arrived.

“It left the bank in Canada and from there it went to a bank in Cuba, but there is no trace of what happened after that," he said.

When CTV News Toronto reached out to Royal Bank of Canada (RBC) a spokesperson said: “Through a detailed investigation, RBC confirmed that the authorized transfer reached its intended recipient, as specified by our client. Additional details have been shared directly with Mr. Berkovich.”

Berkovich said he did file a complaint with RBC, but has been told his case is closed.

“They said as far as we are concerned the money has reached its destination," he said.

Berkovich said he now gives his girlfriend money directly when he visits Cuba, but said he no longer trusts using wire transfers.

 

You got played, sir.

 

 

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